Security Guard - Coast House
Full-time, Exempt

General Purpose

The Security Guard is responsible for protecting the clients, employees, volunteers, and property of Coast House Shelter. Responsibilities include monitoring the property (perimeter, parking lot, and other areas, evicting trespassers, and writing reports detailing any occurrences during your shift.

 Reports to: Program Director

 Salary Range: $19 - $22 per hour

Main Job Tasks and Responsibilities

  • Patrolling and monitoring the property for the entire duration of your shift

  • Being visible regularly outside to discourage trespassing, discourage clients from bringing extra belongings, discourage clients from bringing drugs and alcohol on the property, and discourage clients from bringing visitors to the property

  • Monitoring the entry and departure of employees, clients, vehicles, and visitors according to company protocols

  • Monitoring surveillance cameras to watch out for disruptions, suspicious, or criminal behavior

  • Providing detailed reports on daily activities and any incidents to management

  • Using provided communication devices including two-way radios in a clear and professional manner

  • Providing CPR and First Aid as needed

  • Keep an eye on vehicles parked on the property and verify with RSCs, Leads, or Case Managers if a vehicle belongs to a resident

  • Calling the tow company to remove unauthorized vehicles from the property

  • Enforcing the rules of the program in a trauma informed manner

  • Other duties as assigned by your supervisor

Education and Experience

  • Must have CA Guard Card

  • Must have CPR and First Aid Certificate

Key Competencies

  • Effective team player who is non-judgmental and honest

  • Ability to read and write

  • Good interpersonal and communication skills

  • Experience working with people in crisis

  • Understands the systemic issues that affect low-income marginalized people

  • A strong sense of and respect to confidentiality involving clients and employees

  • Teamwork

  • Adaptability

  • Ability to work with traumatized individuals

  • Ability to be culturally sensitive and appropriate

  • Ability to follow directions

  • Ability to write detailed, comprehensive reports

About WeHOPE
WeHOPE helps vulnerable people thrive by giving them the support and tools to realize their full potential and lead healthy, stable lives. For 25 years, we have helped thousands of individuals and families develop the skills and abilities to improve their lives and build their own futures. We assist more than 1,000 people each year throughout San Mateo and Santa Clara Counties and beyond. The 21st century has brought unprecedented innovation and wealth to the San Francisco Bay Area and Silicon Valley. But it also places escalating stress on hardworking families and at-risk individuals, pushing more people to the margins of economic and personal instability. WeHOPE chooses to rise above these barriers and continue to serve those who seek aid and shelter and long-term self-sustainability.